Privacy policy

Last updated: November 16, 2025

Introduction

Moon Black operates this store and website to provide you a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

Personal information we collect or process

“Personal information” means information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services and as permitted by law:

Contact details: name, billing & shipping address, phone number, email address.
Financial information: payment card and transaction details needed to process payments.
Account information: username, password, preferences and settings.
Transaction information: items viewed, added to cart, purchased, returned or exchanged.
Communications: information you include in support requests and messages to us.
Device information: device, browser, network, IP address and other unique identifiers.
Usage information: how and when you interact with the Services.

Sources of personal information

We may collect personal information:

Directly from you when you create an account, place an order, or contact us.
Automatically through the Services (cookies and similar technologies).
From service providers we engage to perform services on our behalf.
From partners or other third parties.

How we use your personal information

We use personal information for purposes including:

To provide, tailor and improve the Services (process payments, fulfill orders, remember preferences, recommend products).
For marketing and advertising, including email, SMS and online ads (you may opt out of promotional emails).
For security and fraud prevention (authenticate accounts, detect and prevent abuse).
To communicate with you and provide customer support.
To comply with legal obligations and respond to valid legal requests.

How we disclose personal information

We may disclose your personal information to:

Shopify and other service providers who help us operate the Services (payment processors, fulfillment, analytics, cloud storage).
Business and marketing partners for advertising and personalization.
Third parties when you direct or consent to such disclosure (for example, shipping providers).
Affiliates, or in connection with a business transaction (merger, sale, bankruptcy).
To comply with legal obligations or to protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be shared with Shopify and third parties providing services. We may use Shopify features that combine data from your interactions across merchants; in such cases Shopify is responsible for certain processing. To learn more, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-party websites and links

Our Services may include links to third-party sites. We are not responsible for those sites’ privacy practices or content. Review their policies before providing information.

Children's data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, contact us to request deletion.

Security and retention

While we use reasonable security measures, no system is perfectly secure. We cannot guarantee absolute security of data in transit or storage. How long we retain information depends on factors like account activity, legal obligations, and whether we need the data to provide services.

Your rights and choices

Depending on your jurisdiction, you may have rights such as:

Access / Know — request access to personal information we hold about you.
Delete — request deletion of personal information we maintain.
Correct — request correction of inaccurate personal data.
Portability — request a copy or transfer of your data in certain circumstances.
Manage communications — opt out of marketing emails using the unsubscribe link.

To exercise rights, use the interfaces provided on the Services or contact us. Shopify also provides tools and resources at https://privacy.shopify.com/en for certain data processed by Shopify.

Complaints

If you have complaints about how we process personal information, contact us. Depending on where you live you may have a right to lodge a complaint with your local data protection authority.

International transfers

We may transfer and process personal information outside your country. For transfers from the EEA/UK, we rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses) where required.

Changes to this Privacy Policy

We may update this Policy to reflect changes in practices, legal requirements, or services. We will post the revised Policy and update the “Last updated” date.

Please note: This Privacy Policy explains how we collect and use personal information in relation to the Services. If you have questions about Shopify’s processing of personal data or your rights related to data processed by Shopify, visit Shopify Privacy.

If you would like to exercise your rights or have any questions about this Privacy Policy, please contact us at support@moonblack.store